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Here is a standard, professional Shipping Policy for your store, customized to include your UAE & KSA Cash on Delivery offering and your provided email address (with the phone number omitted as requested).
Shipping Policy for SAMFARS
Effective Date: August 31, 2026
Thank you for visiting and shopping at SAMFARS. The following are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within 1 to 2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders (such as during flash sales or promotional periods), shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
2. Shipping Destinations
We currently provide shipping exclusively to the United Arab Emirates (UAE) and the Kingdom of Saudi Arabia (KSA).
3. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Standard Delivery (UAE): Estimated delivery within 2–4 business days.
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Standard Delivery (KSA): Estimated delivery within 3–5 business days.
Delivery delays can occasionally occur due to customs processing or unforeseen courier delays.
4. Cash on Delivery (COD)
We are pleased to offer Cash on Delivery (COD) across all locations in the UAE and KSA. This allows you to pay for your order in cash directly to the courier agent upon delivery. Please ensure that you have the exact amount available to avoid any delivery delays.
5. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
6. Customs, Duties, and Taxes
SAMFARS is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Damages and Lost Packages
SAMFARS takes pride in ensuring your products are packaged securely. However, if you receive your order damaged, please contact us immediately so we can resolve the issue. Please save all packaging materials and damaged goods, and include photo evidence when contacting our support team.
8. Contact Us
If you have any questions about this Shipping Policy, the status of your order, or need to report an issue, please contact us at:
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Email: samfars.official@gmail.com